UK GARMENT LAB
Privacy Policy
Updated 10 November 2026
UK Garment Lab is responsible for the customer information described here. Our shop is at 37 Wapping High Street, London E1W 1NR. For privacy enquiries, email inshaal_0708@hotmail.com.
Information we use
When you contact us, we receive the information you share, such as your name, contact details and message. To arrange a collection or complete an order, we may also need your postcode, collection and delivery address, availability and details of the items and services. We use your email address to send your invoice for payment before delivery.
Why we use it
- We respond to general enquiries in our legitimate interest of helping people who contact the shop.
- We use booking and order details to provide quotes, arrange collections and deliveries, complete the service, issue invoices and contact you about your order. We do this to take steps at your request before an order or to provide the service you booked.
- We keep records where needed to meet legal obligations, such as accounting and tax requirements.
Who handles your information
Our team uses the details needed to respond to you and provide the service. CleanCloud supplies our website and order-management tools. If you choose to contact us through WhatsApp, WhatsApp’s privacy policy applies to your use of that service. We share information where the law requires it.
How long we keep it
We usually keep contact and enquiry details for about one week. We keep order records indefinitely. Email us if you want to know what information we hold about a particular enquiry or order.
Website and external services
The website may use essential storage and technical information to deliver pages and keep the site working. When you follow a link to a service such as Google Maps or WhatsApp, that provider handles your use under its own privacy policy.
Your rights
You can ask us for a copy of your personal information or to correct it. Depending on the circumstances, you can also ask us to delete or restrict its use, object to its use or ask to receive it in a portable format. Email inshaal_0708@hotmail.com to make a request. You can also raise a concern with the Information Commissioner’s Office.